Know Your Customer & Anti-Money Laundering


The below written are our Know Your Customer and Anti-Money Laundering Policy which is to be followed if you are using this website, joining in a campaign we are holding or are in our community.

1. Need for a Policy

Love Token (“LoveToken”) runs a completely transparent and legal LOVE Token website. LoveToken intends to encourage the use of LOVE Tokens among the community and make it easier for the LOVE Token community worldwide to trade and exchange in LOVE Tokens. To that effect LoveToken realizes that there may be some stigma attached to LOVE Tokens due to the ease with which individuals may be able to conduct and complete LOVE Token transactions anonymously. In an effort to remove this stigma and encourage LOVE Tokens to become more widely prevalent, LoveToken intends to follow this entirely voluntary Know Your Customer or AML Policy, in an effort to ensure that LoveToken’s services are not used for any illegal activities.

2. Legal Background

Reserve Bank of India (RBI), the regulator of banks in India issued detailed guidelines to Banks on Know Your Customer (KYC) and Anti Money Laundering (AML) in November 2004. The Indian Parliament passed the Prevention of Money Laundering Act (PMLA) in 2002 to implement the Political Declaration adopted by the special session of the United Nations General Assembly held during June 8-10, 1998 and the Global Programme of Action annexed to Resolution S-17/2 adopted by the United Nations General Assembly on February 23, 1990. The provisions of this Act are effective from July 1, 2005. The PMLA addresses a range of issues including the definition of and punishment for the offence of Money Laundering, attachment and confiscation of property tainted by Money Laundering and the obligations of banking companies, financial institutions and intermediaries in connection with Money Laundering issues.

Under PMLA, the scope of Money Laundering covers certain offences under the Narcotics Drugs and Psychotropic Substances Act, 1985, the Indian Penal Code, 1860, the Arms Act, 1959, the Wild Life (Protection) Act, 1972, the Immoral Traffic (Prevention) Act, 1956 and the Prevention of Corruption Act, 1988.

3. No Legal Requirement

Although LoveToken is not required by the law to follow any Know Your Customer (KYC) policies or implement any Anti Fraud mechanisms, however LoveToken believes in total transparency and adherence to the law and discourages any of illegal activities while using LoveToken’s services. In order to discourage and prevent any person from indulging in illegal activities using its services, LoveToken has made the following KYC and AML Policy purely as a measure of prudence and on an entirely voluntary basis.

4. Due Diligence Policy

In order to ensure that LoveToken’s services are not utilized by unwanted and illegal elements to further their illegal motives, LoveToken intends to follow a wholistic Due Diligence Policy which entails the following:

  • Obtaining sufficient information about the client in order to identify who is the actual beneficial owner of the LOVE Token or on whose behalf transaction is conducted.
  • Verifying the customer’s identity using reliable, independent source document, data or information.
  • Conducting on-going due diligence and scrutiny of the account/client to ensure that the transaction conducted are consistent with the client’s background/financial status, its activities and risk profile.

The Due Diligence Policy involves the following three specific parameters: (i) Customer Acceptance Policy; (ii) Customer Identification Policy and (iii) Highlighting Suspicious Transactions.

  • 4.1 Customer Acceptance Policy

    To achieve the object of total transparency and prevent illegal activities on our trading platforms, LoveToken has a clear policy of the kind of customers that it shall accept:

    • 4.1.1 LoveToken shall only accept clients who are able to provide complete and true documents in line with the Customer Identification Policy set out below. Customers who do not supply the essential information required while filling in the form provided for registration shall not be accepted.
    • 4.1.2 LoveToken shall use known publicly and freely available portals to check the authenticity of the identification documents provided by the customers and any persons whose documents appear to be unclear, insufficient, fraudulent or misleading shall not be allowed to register, and if registered, their registration shall be terminated.
    • 4.1.3 Any customers whose registration information does not match the documents provided or appears to be fictitious may not be registered, and if registered, their registration shall be terminated.
    • 4.1.4 No customers shall be allowed to register in fictitious names or if the customer appears to be an anti social element or is found to have a record of fraud, cheating or forgery.
    • 4.1.5 LoveToken shall not accept any customers who are below 18 years of age or who do not have the mental capacity to enter into legally binding contracts. However it shall not be the responsibility of LoveToken to determine the legal capacity of the customers and a warranty regarding their legal capacity shall be considered as satisfactory fulfillment of this condition.
    • 4.1.6 LoveToken may ask for additional information at any point of time and if the customer refuses or is unable to provide such additional information then such customer shall not be registered, and if registered, their registration shall be terminated.
  • 4.2 Customer Identification Policy

    The objective of the Customer Identification Policy is to have a mechanism in place to establish identity of the client along with firm proof of address to prevent opening of any account which is fictitious / benami / anonymous in nature.

    1. Proof of Identity: All customers shall have to provide scanned copies of atleast one of the documents below as proof of identity. LoveToken shall accept the following documents as proof of identity:
      • Drivers Licence
      • Passport (Front and Last page)
      • National ID Card (Front and Back)
      • Bank Statement
    2. Proof of Address: All customers shall have to provide scanned copies of atleast one of the documents below as proof of address. LoveToken shall accept the following documents as proof of address:
      • Drivers Licence
      • Passport (Front and Last page)
      • National ID Card (Front and Back)
      • Utility Bills (Landline, Electricity, Gas) not older than 3 months.
      • Letter from employer along with employee card and latest salary slip
    3. Termination of Account: In case LoveToken finds or is suspicious that any customer is in violation of the conditions prescribed in this Know Your Customer and AML Policy, LoveToken shall be fully entitled to freeze the account of such customer and prevent such customer from undertaking any further activities on any of LoveToken’s platforms, existing or in future.
  • 4.3 Highlighting Suspicious Transactions
    • 4.3.1 Prohibited Activities: LoveToken has a very strict policy of not allowing its services to be knowingly used for any “Prohibited Activities”. No customer shall use the services of LoveToken for any Prohibited Activities. LoveToken may conduct manual checks to ensure that not customer is indulging in Prohibited Activities; these checks may in future become automated. The Prohibited Activities for the purposes of this policy shall include:
      • Fraud: any act or omission, including a misrepresentation that knowingly or recklessly misleads, or attempts to mislead, a party to obtain a financial or other benefit or to avoid an obligation.
      • Corruption: offering, giving, receiving, or soliciting, directly or indirectly, anything of value to influence improperly the action of another party.
      • Collusion: arrangement between two or more parties designed to achieve an improper purpose, including influencing improperly the actions of another party.
      • Terrorist financing: provision or collection of funds, by any means, directly or indirectly, with the intention that they should be used or in the knowledge that they are to be used, in full or in part, in order to carry out any of the offences within the meaning of Articles 1 to 4 of Council Framework Decision 2002/475/JHA of 13 June 2002 on combating terrorism.
      • Criminal conduct: conduct, which constitutes an offence in any part of the world or would constitute an offence in any part of the world if it occurred there.
      • Money laundering: Money laundering is essentially the process of engaging in such financial transactions that are designed to conceal the true origin of criminally derived proceeds for the purpose of ensuring that such proceeds appear to have been received through legitimate sources/origins. It has been defined under the Prevention of Money Laundering Act, 2002 in the following words:

        “Whosoever directly or indirectly attempts to indulge or knowingly assists or knowingly is a party or is actually involved in any process or activity connected with the proceeds of crime including its concealment, possession, acquisition or use and projecting or claiming it as untainted property shall be guilty of offence of money-laundering.”

    • 4.3.2 Actions: In case it comes to the knowledge of LoveToken or LoveToken becomes suspicious that any customer is engaging in any Prohibited Activities LoveToken reserves the right to freeze the account of the customer and prevent such customer from undertaking any further actions on any of LoveToken’s services, existing or in future. LoveToken shall further be fully entitled, if it so chooses, to report such suspicious activities to the appropriate authorities.

  • Please upload clear scanned copies only. Scanned images should be in color and in high resolution (at least 300 dpi) however the file size should not be greater than 15 MB. Acceptable formats for the scanned copies are JPG, GIF, PNG, TIFF or PDF.
  • All documents should be valid on the date of submission and should not have expired.
  • Documents should be provided in English or with certified translation in English
  • In case address proof submitted is not in the name of applicant then an additional document supporting the relationship with the addressee should be submitted by email such as marriage certificate, gazetted copy of name change or passport, visa etc. stating name of spouse/ guardian & their relationship.